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We are pleased to offer FREE Standard delivery on all UK orders above £30.
Standard – Hermes 3-7 working days - £4.95 - chargeable only if the order is below £30.
Express – UK Mail 1-2 working days - £5.95*
We cannot ship to ROI, Jersey, Guernsey, or Isle of Man.
* UK mainland only. The Next Day Service is not available in some remote locations. If you still require an expedited service we cannot guarantee this to be 24hrs but there are other non-Hermes options we could explore. In this instance please call us before placing an order, once orders are logged our systems are automated and cannot be changed.
Unfortunately, at this time we're unable to offer free returns, as we're changing shipping partners. We apologise for this inconvenience and hope to offer this service again soon. For now, shipping costs for the return of a product are the customers' responsibility. We are offering free delivery on orders over £30 to compensate for this.
Delivery would therefore be free outbound but returns at your cost. At this time we would recommend using "Parcel2go"
As a guide, a 2kg parcel (one pair of shoes or boots) would be £2.94 if dropped off at a Hermes Parceshop or £3.54 if collected from your home.
HELP & SUPPORT
If you have a question then send us an email to firstname.lastname@example.org and we’ll do our best to help as soon as we can.
Alternatively, why not call our customer service team on 01603 493116.
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